Problem Colleague: Coming Late

Who you are:
You are an FY2 doctor

Who the colleague is:
Your colleague John (FY1) keeps arriving late for work in the hospital.

What you should do:
Talk to him about this problem.

Key issues arising from scenario:
• Recognise own role, abilities/limitations.
• How does late arrival affect colleagues/patients?
• Is he ok?

Key points when talking to colleague:
• Sensitive approach, there may be a valid reason for arriving late.
• Don’t embarrass him in front of others.
• Talk to him quietly on your own, not in front of the whole team or on the ward.

Approach

Build a rapport
Introduce the topic:

You: John, can I talk to you alone for a minute? Recently, I started to notice that you have been having trouble with coming into work on time, is there a problem?
Colleague: It was just couple of minutes late and it only happened once.
Y: OK, well is there any specific reason you are coming in late? Maybe you can tell me about it and we can try to come up with a solution together.
C: I slept late last night.
Y: Oh I see, may I know why?
C: I was playing PlayStation.
Y: Gaming can be a good way to relieve your stress, how many hours do you play a day?
C: It depends, but I enjoy playing it every day.
Y: But do you think it may have started to affect your studies?
C: Not at all.

Sometimes it will be different causes so you can ask:
How far do you live from hospital?
Any problems with the transportation?

Impact:

  • You can miss the handover, and early morning teaching sessions.
  • This can give bad impression of you to others.
  • It’s expected from you to show punctuality, even a few
    seconds matter when it comes to a patient’s life.

Advice:

  • Adjust your alarm so that you wake up earlier.
  • Try to sleep earlier.
  • Ask yourself whether you are spending too many hours gaming and if so, limit the hours you spend on Playstation.

Escalate:

  • Advise him to talk to his educational supervisor,

C: Will he punish me?
Y: Not at all, he tackles these types of issues all the time and he will give you more advice.

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